ChurchPools FAQ

FAQ - Frequently Asked Questions

1. Are these baptistries in stock?

We stock portable baptistries and occasionally other models. It takes about 3 weeks to manufacture a baptistry, plus a few days for shipping. If you are in a urgent need, we can expedite the manufacturing of your order for a 25% surcharge. This will get your baptistry made in 5 business days and shipped on the first available truck. The surcharge allows us to pay our workers overtime to focus on your baptistry.

Heaters and Accessories are normally in stock.

2. What are the baptistries made of?

They are made of polyester strands of shot or blown fiberglass, sprayed onto a baptistry pattern, then rolled to make them watertight. Some structural lumber is used in the base for support but it is all covered with fiberglass.

3. What is the warranty on your baptistries?

The warranty is warranted for 10 years against structural defects by the manufacturer, with one year on interior surfaces. Heaters and accessories have their own various warranties. Unless the aqua seal is ordered, baptistries must be drained after each use or the warranty will be voided.

4. What colors are available?

Standard colors are blue, white, or cream. Optional colors may be available, please call.

5. Do you offer any protective finishes for churches that leave water in all the time?

Yes, although we recommend draining the baptistry after each use, we recognize that some denominations need to keep the unit filled at all times. For this we offer an Aqua Seal finish, which will allow water to be left in the tub for up to 3 months before changing. The process uses high performance vinyl resins and there is an upcharge of 25%. We also recommend the use of a baptistry filter skimmer found on our accessories page.

6. Are drain holes pre-cut into the baptistry?

No, however their are recessed areas in each corner, so you can cut the whole in whichever area is best for you.

7. How do I know which is left entry or right entry?

It is determined by the person sitting in the congregation and facing the baptistry. On some models without a window, it can be either left or right.

8. Where does the heater go?

Our basic style circulation heater can go between side wall bracing on the baptistry. The deluxe circulation heater can be placed up to 25 feet away from the baptistry. The immersion style just sits on the floor of the baptistry and plugs into a 240V outlet nearby. (GFCI REQUIRED). See heaters.

9. What about installation drawings?

Below are suggested installation techniques, but note that the sizes of each model vary. We strongly recommend that you do not frame for the baptistry until it arrives!